Amazon Recalls 350K Ring Doorbells That May Catch Fire or Cause Burns-news

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Amazon has issued a recall for its second-generation Ring Video Doorbell due to the risk of them igniting and therefore posing a fire and burn hazard.

In total, about 350,000 of these doorbells are affected in the US and a further 8,700 in Canada. As the Consumer Product Safety Commission (CPSC) website explains, “Ring has received 85 incident reports of incorrect doorbell screws installed with 23 of those doorbells igniting, resulting in minor property damage. The firm has received eight reports of minor burns.”

The model in question is number 5UM5E5 and was manufactured in China. It has a blue ring at the front and was offered in two color options: satin nickel and venetian bronze. You can find the model number printed along with the serial number on the back of the doorbell as well as on the outer packaging if you still have it.

The CPSC recommends consumers do not install this doorbell without first contacting Ring for revised installation instructions, although the correct installation method is apparently available in the updated Ring manual available as a PDF. If the doorbell is installed correctly, there’s no risk, but unless you’re completely sure the risk of overheating and fire remains. Also, not all second-generation Ring doorbells are at risk. To check, locate the serial number on your Ring and visit either the Ring support site or use the Ring app.

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